How do I tag a Reservation as a no-show?
To tag a (Single) Reservation as a no-show, locate the Reservation on the Bookingsscreen, and click on it to open it
Click the orange Didn't show button
The Status field will display as No show
You can click the x against the Checked in status to remove it
The Reservation entry on the Bookings screen will also be marked with the No showStatus
How do I set up Cancellation Reasons?
Cancellation Reasons allow you to collect customised information when cancelling Reservations. They can appear as options when a Reservation is cancelled internally by a team member, and online by a Customer.
How do I use the Waitlist?
The Waitlist is a list that customers can add themselves to, or you can add them to, if their preferred appointment time is not available.