How do I view / restore Deleted or Cancelled Reservations?
To view and restore D****eleted Reservations, login to your account on the web app and click on the following URL:
https://ovatu.com/location/advanced/deletedreservations
- Click the View button to view the details of the booking
- Click the History button to view the history of the booking
- To restore a Reservation click the checkbox in the Restore column and then on theRestorebutton at the bottom of the list. The Reservation will then reappear on your Bookings page
To view and un-cancel Cancelled Reservations login to your account on the web app and click on the following URL:
https://ovatu.com/location/advanced/cancelledReservations
- Click the View button to view the details of the booking
- Click the History button to view the history of the booking
- To un-cancel a Reservation click its View button and then click the (x) inside the red Cancelled tag. The Reservation will then reappear on your Bookings page
How do I use the Waitlist?
The Waitlist is a list that customers can add themselves to, or you can add them to, if their preferred appointment time is not available.
How do I view the History of a Reservation?
To view the History of a Reservation, locate the Reservation on the Bookings screen and click on it