It is possible to transfer the ownership of an Ovatu account. The transfer is actioned by the Ovatu Customer Success team for you.
If you are the current account holder transferring to a different person:
Thank you for your time with Ovatu, we wish you all the best!
We're happy to record the change of ownership of your account for you. If you could please let us know the below points we'll get that done at the appropriate time for you;
- the business name after the change of ownership
- the admin email address after the change of ownership
- the name of the person who is to be noted as the new owner
- the date that the ownership transfer is to take place
Please let us know if and when you would like us to remove any current or previous Ovatu subscription payment methods held on your account
If you are the new business owner that the Ovatu account is being transferred to:
Congratulations and welcome to Ovatu!
After the account has been transferred to you, you can login, at which time you'll be required to accept our SaaS agreement and can treat the account as your own.
We recommend that you:
- Update the Ovatu subscription payment method to your credit card or PayPal, see How do I update my payment details?
- Change the account password, see How to I change my account (location) password or PIN?
- Go through the account settings to ensure you are happy with them all
We provide live support between 9 am to 5:30 pm Monday to Friday London and Sydney times, via live chat in our web app and website, and by phone on +44 0203 808 3014 in the UK and +612 8311 3049 in Australia
You can also email us anytime at firstname.lastname@example.org