Help center

Got a question?

Here's an answer!

Use our range of help guides to learn everything you need to hit the ground running!

How to I change my account (location) password or PIN?

To change your account Password or PIN, choose Account > Settings

To change your Password, click the Change Password button in the top right corner 

Enter your Current Password, New Password, and Confirm your New Password

Selecting the Revoke Sessions Checkbox, will log out any users currently logged in with your Location ID

Click Change 

To change your PIN, click the Change PIN button in the top right corner 

Enter you Current Password, New PIN and Confirm your New PIN

Click Change 

For information on the difference between a Password and a PIN, see What is the difference between a PIN and a password?

For information in setting a PIN timeout duration, see How do I customise my security settings?

To recover a forgotten Location ID and PIN, see How do I recover my Location ID and password?

Ovatu logo

Ovatu is smart scheduling software that helps businesses simplify, automate and scale their entire booking process.

© 2022 Ovatu Pty Ltd. All Rights Reserved.